A clear question gets a faster, better answer from other members. Here is how to write one.
1. Search first
Your question may already have an answer here. Search before you post.
2. One issue per topic
Start a separate topic for each problem. Mixed topics are hard to follow and hard to mark as solved.
3. Write a clear title
Say what is happening in a short sentence. “Help” or “Not working” tells readers nothing.
4. Include the details
- Device model
- Operating system version
- What you have already tried
- The exact error text, if there is any
- When the problem started
5. Do not share private information
- Serial numbers or IMEI numbers
- Your Apple Account password
- Verification codes
- Recovery keys
- Your home address
6. Follow up and mark the solution
Reply to people who try to help. If an answer solves your problem, mark it as the solution so the next person can find it.
Some problems need Apple directly. See Get Help from Apple. Also read the Community Guidelines and the FAQ.
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