Is this site run by Apple?
No. This is an independent, community-run site. It is not affiliated with, endorsed by, or sponsored by Apple Inc.
Why does this site exist?
Apple’s own Support Community went read-only on November 10, 2026 and is scheduled to close permanently on November 20, 2026. This site gives people a place to keep asking and answering questions.
Is it free?
Yes. The site is non-profit and community-run.
Do I need an account to read?
No. Reading is open to everyone. Posting requires an account.
When can I sign up?
Sign-ups are opening soon.
Where are the old Apple forum posts?
This site does not republish them. See the Archive page for what is being preserved and where.
Can I repost my own old answers?
Yes, your own. If you wrote an answer on the old forum, you are welcome to post it again here. Please do not repost other people’s posts.
How is the site moderated?
Automated spam filtering plus volunteer moderators, following the Community Guidelines.
Can someone here unlock my device or reset my Apple Account?
No. Only Apple can do that. See Get Help from Apple. Never share passwords or verification codes with anyone.
How do I report a problem with the site?
Post in the Site Feedback forum.
Tips for good questions: How to Ask a Good Question.
Independent and community-run. Not affiliated with, endorsed by, or sponsored by Apple Inc. Apple, iPhone, iPad, Mac and related names are trademarks of Apple Inc.