Independent and community-run. Not affiliated with, endorsed by, or sponsored by Apple Inc. Apple, iPhone, iPad, Mac and related names are trademarks of Apple Inc.
Why this site exists
For years, people with Apple devices have helped each other solve problems, especially with older products that are hard to find help for anywhere else. Apple’s own Support Community went read-only on November 10, 2026 and is scheduled to close permanently on November 20, 2026. The New Apple Support Community was started so that people still have a place to ask, answer and keep that knowledge going.
Who runs it
This is a non-profit project run by volunteers. It is free to read and free to join, and it exists for the benefit of the people who use it.
What you can do here
- Ask questions about iPhone, iPad, Mac, Apple Watch, AirPods, Apple TV, Apple Account and iCloud, and other Apple products and services.
- Share what worked for you so the next person can find it.
- Find your way to preserved copies of older discussions through the Archive page.
How we relate to Apple
- We are separate from Apple. Apple does not run, endorse or sponsor this site, and Apple staff do not monitor it.
- Answers here come from other community members, so use your own judgement before following them.
- For repairs, warranty, billing and account recovery, go to Apple directly. See Get Help from Apple.
- We do not republish content from Apple’s website or forums.
Please read the Community Guidelines before posting.
Helpful links: FAQ and How to Ask a Good Question.